Prescription: GS700 Groupware Server Administration

Aim of Module To provide students with the knowledge and skills required to administer a mail server

Credits 7

Student Learning hours 70

Content Revised New 2004

Prescription Expiry Date Nov 2007


Level and Assessment Schedule
TopicsHighest
Skill Level
Suggested
Assessment
Percentage
1 Administer Mail Objects and Data A 50
2 Install, configure and troubleshoot mail systems P 50

100

LEARNING OUTCOMES

The Student Will
A1 Administer objects and data on a groupware server
P2 Install, configure and troubleshoot groupware systems

CONTENT

1Administer Mail Objects and Data
> Administer mail objects associated with users such as mail storage, client mail profiles and address lists.
> Integrate the mail server(s) with a directory service such as Microsoft’s Active Directory or Netware’s NDS.
> Create, apply and modify policies for multiple groupware users.
> Administer message storage for ease of management.
> Share and manage public data.
> Administer and troubleshoot permissions associated with objects and data storage.
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2Install, configure and troubleshoot mail systems
> Install a groupware server.
> Use one or more protocols commonly employed in a groupware server environment, such as SMTP, IMAP, POP3 and MAPI.
> Route messages and directory information across multiple mail servers by means of SMTP and configure replication between mail servers.
> Secure access to the gateway server on the Internet.
> Provide services through a web server so that clients can access their mail and other data by means of HTTP, HTTPS or other protocol.
> Troubleshoot problems in message delivery and storage in a groupware server environment, through the use of available tools.
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Note
> Any appropriate groupware server can be used, including Microsoft Exchange Server, Novell GroupWise or Lotus Notes.
> The course should provide students with the opportunity to implement and administer servers in a multiple groupware server environment.