Prescription:SP200 Software Support

Aim of Module To enable the student to acquire the skills and knowledge required by a software support person and to develop an ability to acquire the necessary skills and knowledge by self-study.

Credits 7

Suggested Time 70 student learning hours

Prescription Expiry Date Nov 2002


Level and Assessment Schedule
TopicsHighest
Skill Level
Suggested
Assessment
Percentage
1 Package Skills P 50
2 Data Transfer A 25
3 3. Installation A 25

100

LEARNING OUTCOMES

The Student Will
P1Solve a complex problem using a selected software package.
A2Be able to transfer data between software packages.
A3Install an unknown (to the student) package and demonstrate its use.

CONTENT

1  Package Skills
> Problems should be selected to require the student to be inventive in the application of the more advanced features of the package.
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2  Data Transfer
> Case studies requiring data transfers between word processor, spreadsheet, file manager and accounting package.
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3  3. Installation
> The student will be expected to work within time limits appropriate to the complexity of the package selected.
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