Aim of Module | The student will analyse the software needs of a user, and assess candidate packages. Select and install one of the packages, and train the user training. |
Credits | 7 |
Student Learning hours | 70 |
Prescription Expiry Date | Nov 2002 |
Topics | Highest Skill Level | Suggested Assessment Percentage | |
1 Interview | A | 20 | |
2 Needs Analysis Report | P | 50 | |
3 Installation | P | 15 | |
4 Training | A | 15 | |
100 |
LEARNING OUTCOMES The Student Will | ||
A | 1 | Interview the user to obtain information about the user's needs for a software solution to a business problem. |
P | 2 | Write a report detailing the user's needs as established from an interview, and recommending a software solution with justification. |
P | 3 | Install the selected software for the user. |
A | 4 | Train the user in the use of the software. |
Using an appropriate case study. |
1 | Interview |
> | Interviewing and note taking skills will be developed/practised. |
2 | Needs Analysis Report |
> | Needs analysis methods will be learned. Factors to be considered will include: | |
- cost | ||
- support | ||
- proportion of needs met | ||
- extendibility | ||
- compatibility | ||
- ease of use | ||
- documentation | ||
3 | Installation |
> | Installation should include customising where applicable as well as printer installation. |
4 | Training |
> | Training will include preparation of written instructions. |