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Information and Communications
Technology Qualifications
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| Prescription: BC500 (BC100)Business Communication |
| Aim of Module | This module provides the student with an understanding of common written communication methods in the information technology workplace and provides opportunities to demonstrate written communication skills in appropriate IT contexts.
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| Credits | 7
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| Student Learning hours | 70
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| Prescription Expiry Date | Nov 2005
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| Note | This is a Compulsory ICT L5 (CBC) Module
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LEARNING OUTCOMES
The Student Will
| | | | | C | 1. | Identify the types and characteristics of written communication methods in common usage in the ICT environment | | | A | 2. | Demonstrate effective written communication skills for the ICT environment. | | | A | 3. | Explain the uses of technical documents in the ICT environment and demonstrate skills in writing a technical document for that environment. | | |
CONTENT
| | | | > | The characteristics of written communication methods commonly used in the information technology environment are recognised. The range of methods must include emails/memos, letters, short and long reports. It may also include simple written instructions and simple press releases. | | | | | > | The appropriate uses of these types of written communication methods will be identified. | | | | | > | The usefulness of effective reading, note taking and proof reading techniques is recognised. | | |
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| | | | > | Effective emails/memos, letters, short and long reports are produced. | | | | | > | Effective reading, note taking and proof reading tools are evident in the written material produced. | | |
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| | | | > | The characteristics of effective technical documents used in the information technology environment are gathered and considered. The range must include manuals, online help and procedures documentation. | | | > | Design an effective technical document. Points to consider include font, colour, layout, sections/structure, sequence, graphics, labelling, index, audience, language, sentence structure, jargon levels etc. | | |
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| | | | Note | | The tutor can specify these elements and production standards. | | | | | > | Write a technical document for a specific information technology related audience. | | | | | > | Note: As a guide, ten pages per student would be appropriate. This could be a group task and be assessed in conjunction with the IP100 team skills component. | | | | | > | Evaluate the document produced against preset standards. This should include some reference to user testing. | | |
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