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Prescription:IC310 Written Communication

Aim of Module To enable students to complete simple business written communications

Credits 5

Suggested Time 50 student learning hours

Prescription Expiry Date Nov 2003


Level and Assessment Schedule
TopicsHighest
Skill Level
Suggested
Assessment
Percentage
1 Written skills A 80
2 Technical writing A 20

100

LEARNING OUTCOMES

The Student Will
A1Apply effective and correct writing skills in a variety of business documents
A2Demonstrate an understanding of the characteristics of good and bad technical writing

CONTENT

1  Written skills
> Describe the characteristics of good written business communication
Explain the importance of grammar, spelling, punctuation, sentence construction and paragraphing for clarity of writing.
> List characteristics and describe the uses of the following standard business communications:
Memorandum
E-Mail
Letter
Minute taking
Curriculum Vitae
Written instruction
Report
> Prepare acceptable examples of a CV, a report and one other of the above, using current business layouts and practice
> Outline the different techniques involved in efficient and effective reading
> Explain different notetaking methods
> Summarise a passage of business prose
> Explain the concept of proof-reading and apply the skill to standard business documents
> Use a library effectively
top
2  Technical writing
> Explain the approaches to technical writing, in particular to producing user documentation
> Identify the characteristics of good technical writing
> Identify the characteristics of bad technical writing
> Given a variety of technical writing, identify it as good or bad
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