Prescription: GS700 Groupware Server Administration

Aim of Module	To provide students with the knowledge and skills required to administer a mail server
Credits	7
Student Learning hours	70
Content Revised	New 2004
Prescription Expiry Date	Nov 2007

Level and Assessment Schedule
Topics	Highest Skill Level	Suggested Assessment Percentage
1 Administer Mail Objects and Data	A	50
2 Install, configure and troubleshoot mail systems	P	50
		100

LEARNING OUTCOMES The Student Will
A	1	Administer objects and data on a groupware server
P	2	Install, configure and troubleshoot groupware systems

CONTENT

1	Administer Mail Objects and Data

>	Administer mail objects associated with users such as mail storage, client mail profiles and address lists.
>	Integrate the mail server(s) with a directory service such as Microsoft’s Active Directory or Netware’s NDS.
>	Create, apply and modify policies for multiple groupware users.
>	Administer message storage for ease of management.
>	Share and manage public data.
>	Administer and troubleshoot permissions associated with objects and data storage.

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2	Install, configure and troubleshoot mail systems

>	Install a groupware server.
>	Use one or more protocols commonly employed in a groupware server environment, such as SMTP, IMAP, POP3 and MAPI.
>	Route messages and directory information across multiple mail servers by means of SMTP and configure replication between mail servers.
>	Secure access to the gateway server on the Internet.
>	Provide services through a web server so that clients can access their mail and other data by means of HTTP, HTTPS or other protocol.
>	Troubleshoot problems in message delivery and storage in a groupware server environment, through the use of available tools.

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Note
>	Any appropriate groupware server can be used, including Microsoft Exchange Server, Novell GroupWise or Lotus Notes.
>	The course should provide students with the opportunity to implement and administer servers in a multiple groupware server environment.