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Prescription: SR700 (SR300)System Review & Maintenance

Aim of Module To enable students to be able to control the review and maintenance of an existing system.

Credits 7

Student Learning hours 70

Content Revised pre 1996

Prescription Expiry Date Nov 2005


Level and Assessment Schedule
TopicsHighest
Skill Level
Suggested
Assessment
Percentage
1 System Review P 85
2 Change Management P 15

100


The Student Will

1System Review
C1.1Explain the reasons for post-implementation reviews and audits for:
- system development
- system operation
P1.2Given a fully developed system, prepare a post-implementation review report including as a minimum:
- brief description of the system including its primary purpose
- comparison of schedules showing planned versus actual, giving reasons
- cost comparisons showing planned versus actual, giving reasons
- problems encountered during the project, giving potential solutions
- special concerns which should receive attention
P1.3Perform the tasks of the review team which should include:
- user interviews
- DP operations personnel interviews (data entry, control, operators and librarians)
- examination of small project requests and maintenance requests affecting the system
- interviews of programmers who have had responsibility for maintenance/modification since the system was implemented
- analysis of production statistics
- volume statistics
- review of system documentation
P1.4Develop a checklist for a review team carrying out a routine periodic review of performance. This might include:
- review objectives of the DP organisation and specifically the system under investigation
- examine the internal organisation of the DP resources
- review personnel selection
- scrutinise philosophy and processes which made the system possible
- examine the training programme of the organisation
- review security
top
2Change Management
C2.1Describe a suitable hierarchy and procedure for the control, assessment, grading and implementation of approved changes, which might include:
- application support group
- work requests
- timing and sizing effort
- prioritisation
- management approval procedures
P2.2Prepare simple guidelines for version control and implementation of changes to:
- programs
- job control and operator's instructions
- documentation
- users' instructions
top



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