Bulletin of Applied Computing and Information Technology

	02:01
	March 2004

Bulletin of Applied Computing and Information Technology.
Vol 2, Issue 1 (March 2004).
ISSN 1176-4120.

Editorial

Dr Robert Wellington ( rwelling@aut.ac.nz )

The papers that are published in this issue have something to add to our knowledge about applying Computing and Information Technology in our society. The first section evolves around Information Systems research in progress; the second part is about Information Technology in education, and the the last section contains a report on the maturity of Information and Communication Technologies in higher education.

Views

UML: Improving Its Risk reduction

Dr Donald Gotterbarn ( dgotterb@aut.ac.nz )

There are significant hurdles in the path of quality software development. We have better answers today about how to develop more effective software then we did yesterday. We may not have complete answers about how to produce quality software but we are getting closer. A significant advance in the past few years to help us get a better understanding of the software to be developed is the Unified Modeling Language (UML), both the notation and its associated process.

Information Systems Research

Evolving eBusiness Airline Information Systems

Frank van der Zwaag ( efrank@xtra.co.nz )

The early 1990s saw the emergence of the new no frills low cost airline model that made extensive use of Internet technologies to streamline the business processes. A huge competitive advantage was created by applying information technologies and redesigning business models to better leverage commercial value. Traditional airline business models became non-competitive and many traditional carriers had to adopt new strategies to avoid catastrophe.

Implementation Failures in Customer Relationship Management Software

Mathew Nicho ( matnica2@aut.ac.nz )

Customer Relationship Software (CRM) is the most widely talked about enterprise software in the business world today and at the same time it presents a scenario of contrasts. The future market for CRM looks bright where on the other hand many firms who implemented CRM had burned their fingers. High failure rates among the big users have lead vendors to target the mid- and small size business segment for further growth opportunities.

Mobile Commerce Implementation in the Hospital Environment: Issues, Challenges and Future Trends

Rachel Evans
Nurul Sarkar ( nsarkar@aut.ac.nz )

The rapid growth in mobile and wireless technologies in recent years has given rise to a strong interest in implementing mobile commerce (m-commerce) in the hospital environment. Many hospitals across the globe have already been implemented some aspects of m-commerce, including wireless networking infrastructure, clinical and administrative applications. However, the complexity of healthcare delivery makes it a challenging task for the full deployment of m-commerce in the hospital environment.

Information Systems/Information Technology Education

Applying Adult Learning Principles: Teaching a Challenging Course

Dr Xiaosong Li ( xli@unitec.ac.nz )

Web Application Development is a challenging course with rich contents covered in a short time. This paper discusses the author’s efforts in helping students learn this course effectively and complete this course successfully.

Information Technology, Dyslexia, and the Disabled Learner

Maree van Praagh ( mvp@paradise.net.nz  )

This paper backgrounds the difficulties that disabled learners encounter and reports on findings of a qualitative study of a dyslexic learner who was studying for the Bachelor of Applied Information Systems (BAppIS).

Beyond HTML: Creating Extensible Teaching Resources Using Database and Internet Technology

Michael Verhaart ( mverhaart@eit.ac.nz )

In the past few years as internet technology has become an increasingly important delivery mechanism in teaching and learning computing subjects, active research has been undertaken in attempt to utilize the technology and improve the quality of the resources used by learners.

Reports

Using ICT in Tertiary Education: Do We Dare to Compare?

Dr Christo Potgieter ( itbcp@wintec.ac.nz  )
Marlien Herselman ( herselmanm@techpta.ac.za )

Information and Communication Technologies (ICT) are major driving forces of globalised and knowledge-based societies of a new world era. They will have a profound impact on teaching and learning for two decades to come, including having dramatic effects on the way tertiary education institutions carry out their functions of teaching, learning and research, particularly on the creation, dissemination and application of knowledge.

Editorial Board